DEPOSITS: Some service offerings require a deposit of 50% at the time of booking. All Hotheads Hair Extension purchases, Brazilian Blowout service(s), offsite services (blow + glow on the go ), in-salon parties and event rentals require a deposit of 50% made at the time of booking. These deposits are non-refundable.
GIFT CARD AND CERTIFICATE POLICY: Purchased gift cards never expire. Gift cards that are not purchased will expire one year from the date of issue.
All promotional gift cards are subject to the terms of expiration within the defined promotional period.
CREDIT CARD POLICY: A credit card is required to hold all reservations. Credit card will only be charged for a late cancellation, no-show or late arrival appointment as defined in the policies below.
LATE POLICY: We understand that sometimes being late is unavoidable and we will always do our best to accommodate you. If you are more than 15 minutes late for your appointment, you may have to change your blowout to a dry style (no wash). If we absolutely can not accommodate your appointment, or you do not wish to wait, appointment is subject to the standard cancellation fee of 50%.